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Welcome to Conference

Rick Smith

Smith is driven by the Voice of the Customer and how technology provides a seamless customer journey. With over 20 years of technology experience throughout the hospitality and retail industries, he has provided solutions enhancing customer experience and built brand loyalty.

He believes innovation through technology is the most direct path to success for every segment of business. He also firmly feel where there is a problem, there is an opportunity for a solution. Everything is solvable through partnerships and teamwork.